1754 - TORRES

Requested Service
12-19-2019

JBL - Model PRX635
Serial No. P1085-16963
Connector stuck in I/P panel

JBL - Model PRX635
Serial No. P1085-16962
Woofer?

JBL - Model EON515XT
Serial No. VTP1123-32403
No Power

Items Received
(Items are tested and troubleshot in the order they are received)

PRX635 - 16963
Removed Connector from speaker
Connector seems to be fine...we can replace after new year if needed.

PRX635 - 16962
Removed and tested woofer.
Woofer tests fine.
Removed HF horn and tightened tweeter.
Tested system (low frequency rattle gone)

EON515
No Power
need to replace AMP ASSY PCB
we will call with costs for EON repair.

Customer retrieved PRX speakers
EON still in for service.

EON part shipped from manufacturer 1/7/2020
1Z08685A0349530531
Scheduled Delivery
Monday 01/13/2020 - By End Of Day

Your speaker is on the bench
01-17-2020

Thank you for your patience during this process, once your repair is completed and tested, you will be notified here (as well as a phone call) letting you know to pick up your speaker.

We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.