testing 
parts 
working 
completed 
at factory 
storage
1754 - TORRES
- #1
by Charlie
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
1754 - TORRES was created by Charlie
Requested Service
12-19-2019
JBL - Model PRX635
Serial No. P1085-16963
Connector stuck in I/P panel
JBL - Model PRX635
Serial No. P1085-16962
Woofer?
JBL - Model EON515XT
Serial No. VTP1123-32403
No Power
Items Received
(Items are tested and troubleshot in the order they are received)
12-19-2019
JBL - Model PRX635
Serial No. P1085-16963
Connector stuck in I/P panel
JBL - Model PRX635
Serial No. P1085-16962
Woofer?
JBL - Model EON515XT
Serial No. VTP1123-32403
No Power
Items Received
(Items are tested and troubleshot in the order they are received)
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Please Log in or Create an account to join the conversation.
#2
by Charlie
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Replied by Charlie on topic 1754 - TORRES
PRX635 - 16963
Removed Connector from speaker
Connector seems to be fine...we can replace after new year if needed.
PRX635 - 16962
Removed and tested woofer.
Woofer tests fine.
Removed HF horn and tightened tweeter.
Tested system (low frequency rattle gone)
EON515
No Power
need to replace AMP ASSY PCB
we will call with costs for EON repair.
Removed Connector from speaker
Connector seems to be fine...we can replace after new year if needed.
PRX635 - 16962
Removed and tested woofer.
Woofer tests fine.
Removed HF horn and tightened tweeter.
Tested system (low frequency rattle gone)
EON515
No Power
need to replace AMP ASSY PCB
we will call with costs for EON repair.
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Please Log in or Create an account to join the conversation.
#3
by Charlie
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Replied by Charlie on topic 1754 - TORRES
Customer retrieved PRX speakers
EON still in for service.
EON still in for service.
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Please Log in or Create an account to join the conversation.
#4
by Charlie
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Replied by Charlie on topic 1754 - TORRES
EON part shipped from manufacturer 1/7/2020
1Z08685A0349530531
Scheduled Delivery
Monday 01/13/2020 - By End Of Day
1Z08685A0349530531
Scheduled Delivery
Monday 01/13/2020 - By End Of Day
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Please Log in or Create an account to join the conversation.
#5
by Charlie
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Replied by Charlie on topic 1754 - TORRES
Your speaker is on the bench
01-17-2020
Thank you for your patience during this process, once your repair is completed and tested, you will be notified here (as well as a phone call) letting you know to pick up your speaker.
01-17-2020
Thank you for your patience during this process, once your repair is completed and tested, you will be notified here (as well as a phone call) letting you know to pick up your speaker.
We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.
We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Please Log in or Create an account to join the conversation.