6530 - BARTOLO

Requested Service
05-31-2019

JBL - Model EON315
Serial No. VTP0887-17636

Item Received
(Items are tested and troubleshot in the order they are received)

After Testing 5-31-19
Main AMP/AC PCB needs to be replaced
We will contact you with your repair options.

Part(s) 444971-001 MAIN BOARD, EON315 VT#50-9867-40T00
Ordered
06-06-2019


Part(s) 444971-001 MAIN BOARD, EON315 VT#50-9867-40T00

Please allow 7-10 days shipping time for “in stock” parts orders

We often receive parts for several repairs at one time,
once we receive your repair parts your speaker will be repaired in the order it was received.

Checked on your part
8-6-19

Shows part back ordered until next year!
I will call JBL.



Product
Line 000010 PRO
444971-001
MAIN BOARD, EON315 VT#50-9867-40T00
Qty 1
Ordered 1
Shipped0
Confirmed 0
Open 1

Requested 08/06/2019
Estimated 06/27/2020
UPS Ground

Update

Shipping Date moved to:
12/12/2019

Spoke with head of JBL parts and he tells me:

They no longer have the "parts" needed to build the printed circuit boards for spare parts.
While we do have an order in for the AMP PCBA your speaker needs, his bet is the order will not be fulfilled.
It has been over a year now they have been expecting this part shipment and each time it gets bumped.

I would plan on picking up your speakers and seeing if you could source a place that will work on the PC boards
at a component level.
We apologize for this happening, but we are at the mercy of our suppliers (in this case JBL) for the parts we need to
complete the repairs in our shop.