A Dated Purchase Receipt is Required for All Warranty Claims
and Must Accompany Equipment at Time of Service Request
Please Read Our Service Policy


questiontesting  newpartsparts  exclamationworking solvedcompleted merged at factory crossstorage

Topic-icon 6500 - BOWMAN

  • Charlie
  • Charlie's Avatar Topic Author
More
1 month 1 week ago - 1 week 5 days ago #1 by Charlie
6500 - BOWMAN was created by Charlie
Requested Service
03-11-2019

JBL - Model PRX 635
Serial No. P1085-03019

Item Received
(Items are tested and troubleshot in the order they are received)

We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
1 month 2 days ago #2 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
After testing
The Woofer (265F-1) was burnt and rubbing.
Speaker needs to be re-coned.

We will call with an estimate

We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
1 month 2 days ago #3 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Part(s) CONE KIT 265F-1
C2R265-1


Ordered
03-18-2019


Part(s) CONE KIT 265F-1
C2R265-1

Is in stock at manufacturer
Please allow 7-10 days shipping time for “in stock” parts orders

We often receive parts for several repairs at one time,
once we receive your repair parts your speaker will be repaired in the order it was received.


We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
3 weeks 5 days ago - 3 weeks 5 days ago #4 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Your parts have shipped from factory: 03-20-2019
1 - PRO C2R265-1 CONE KIT 265F-1 UPS tracking# 1Z08685A0340787076

We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.


We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
3 weeks 2 days ago #5 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Repair Part(s)
C2R265-1
Received : 03-27-2019

We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.

Re-coning requires time to clean old paper and glue before new speaker kit can be assembled, as well as time for the new glues to dry and cure before the speaker can be sounded for testing.

Thank you for your patience during this process, once your repair is completed and tested, you will be notified here (as well as a phone call) letting you know to pick up your speaker.


We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
3 weeks 2 days ago - 3 weeks 2 days ago #6 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
There is an issue with your repair.
We will contact you with the details.

We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
3 weeks 1 day ago #7 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Replacement speaker ordered
03-28-2019

PRO 363837-001X M/I, 265F-1
Has shipped
We will add tracking number when it becomes available.

We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
1 week 5 days ago - 1 week 5 days ago #8 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Repair Part(s)
363837-001x
Received : 04-08-2019

We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.


We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
  • Charlie
  • Charlie's Avatar Topic Author
More
1 week 5 days ago #9 by Charlie
Replied by Charlie on topic 6500 - BOWMAN
Repair Completed
04-08-2019

JBL - Model PRX635
Serial No. P1085-03019

Is Ready for Customer Pickup
Shop Hours are Monday to Friday 9AM until 4:30 PM.

We will update this site and call you when your repair is finished
This is all the information currently available about your repair.
If your estimate increases or your repair is complete we will call you.
Please follow the progress of your repair here
Powered by Kunena Forum
Philadelphia Sound Productions, Inc. Come Visit Our Shop!