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Topic-icon 6488 - MUSUMECI

  • Charlie
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- #1 by Charlie
6488 - MUSUMECI was created by Charlie
Requested Service
01-28-2019

JBL - Model EON ONE PRO
Serial No. T1905-HH011115

Item Received
(Items are tested and troubleshot in the order they are received)

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#2 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
Still testing trying to determine if the issue is with the charging circuit or the actual battery.

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- #3 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
Ordered new AC PCB
According to JBL this is the part of the system which charges the battery.
The unit will not power on unless the battery has at least some charge (not completely exhausted)

Part PRO
5091172-00
PCB, ASY, SMP
Shipped from factory 05/29/2019

UPS Tracking # 1Z08685A0342933387

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#4 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
Your speaker is on the bench
06-06-2019

Thank you for your patience during this process, once your repair is completed and tested, you will be notified here (as well as a phone call) letting you know to pick up your speaker.

We often receive parts for several repairs at one time, many times at the very end of our work day.
Once we receive your repair parts, your speaker will be repaired in the order it was received.


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This is all the information currently available about your repair.
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#5 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
OK after replacing both the battery and the main AC circuit boards unit still will not play.
System lights up and shows battery charging
never seems to get full and unit will not boot up normally when turned on.

In contact with JBL support

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- #6 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
Now we have replaced everything except the AMP PCB
Battery shows charging now
and power LED comes on (it didn't for a while there)
Have AMP PCB and will swap it out early part of next week.

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#7 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
"No Joy in Mudville"
The AMP PCB did not fix the issues.
Referring to JBL

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#8 by Charlie
Replied by Charlie on topic 6488 - MUSUMECI
Ordered: PRO 5091176-00 MDL, ELEC,ASSY
10-08-19

Complete Amplifier Assy.

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